When it comes to resetting a device however, it’s not always as simple and there are times when resetting a device is necessary. Perhaps you are having some connection issues and need to reboot. Or maybe you fancy being a nice friend and giving away an older device after upgrading to a new model, for example. If either apply to you and your Ring Video Doorbell, here’s a step-by-step guide on how to factory reset your Ring Video Doorbell .

What you’ll need
Your Ring Video Doorbell
Your smartphone or tablet
The Ring app

The short version

Find the rest button on your Ring Video Doorbell.
Press the reset button to enter set up mode.
Press the reset button again to reconnect.
Open the Ring app.
Tap on the three lines in the top left.
Select your Ring Video Doorbell.
Select te ‘Device Settings’ tile.
Tap on ‘General Settings’.
Tap on ‘Remove Device’.

How to factory reset your Ring Video Doorbell and remove it from the Ring app

The first thing to note is that when you factory reset a Ring Video Doorbell, it also resets all settings and footage. So, before you follow the quick steps above or the more detailed steps below, make sure you have saved any footage you have and want to keep. Ring Video Doorbells pick up intruders, but they also pick up some good value stuff occasionally so make sure you’ve saved any evidence of your other half falling in the bush after a couple of drinks, for example, or anything else you might need.

You’ll also need to make sure you either remove the Ring Video Doorbell you are resetting from the Ring app if you don’t plan on using it again – perhaps you have upgraded from the Ring Video Doorbell Plus to the Ring Battery Video Doorbell Pro for example, or have your details to hand so you can reset it up.

The last thing to note is that the specific resetting steps will depend a little on what Ring Video Doorbell you have, and let’s be honest, there are rather a lot. The main process is the same however, so things shouldn’t differ too much from the steps we have listed below.

Find the reset button
The first thing you’ll need to do to reset your Ring Video Doorbell is to find the reset button. Now this will vary depending on the model you have. We have the Ring Battery Video Doorbell Pro to hand for this step-by-step and the reset button is behind the face plate to the top of the camera lens on the right. Depending on the Ring Video Doorbell you have, you might find it on the side of your device, beneath the face plate or on the back of the device.

Press and hold the reset button
Once you have located the reset button on your Ring Video Doorbell, press and hold it to reset your Ring Video Doorbell. It’s a quick process. The lights will start flashing around the button and it should tell you it is in set up mode. If you press and hold the reset button again, it will reconnect back to your Wi-Fi, effectively rebooting it rather than resetting it.

Remove from the Ring app
If you don’t push the reset button for a second time, and your Ring Video Doorbell remains in the set up mode, the next step is to remove it from the Ring app. To do this, open the Ring app, press on the three lines in the top left and tap on ‘Device Settings’. From here, select ‘General Settings’ and ‘Remove Device’.